Privacy Policy

Information we collect

We collect the email address you provide when you subscribe to our newsletter and any information you choose to include when you contact us. Our hosting and security providers may also process limited technical information, such as your IP address, browser type, device information, requested pages, and timestamps, to deliver and protect the website.

We do not require a customer account or collect payment-card information on this website. ESTHELIV products are purchased through third-party retailers, including Amazon, Walmart.com, and EPIC4Health. Their websites and privacy practices are governed by their own policies.

How we use your information

We use information to provide requested communications, respond to questions, operate and secure the website, maintain our records, comply with legal obligations, and understand or improve our services where permitted.

Newsletter choices

We use Mailchimp to manage our subscriber list and deliver wellness updates, product news, and occasional offers. New email addresses submitted through this website must confirm their subscription by email before becoming active. If a person previously unsubscribed, we direct that person to a Mailchimp-hosted form where they can expressly authorize a new subscription. Every marketing email includes an unsubscribe link.

How we disclose information

We do not sell personal information or share it for cross-context behavioral advertising. We may disclose information to service providers that support our website, security, email communications, and professional operations; when required by law; or in connection with a business transaction. These providers may use information only for the services they perform for us, subject to their agreements and applicable law.

Cookies and analytics

We may use technologies that are necessary to operate and secure the website. Google Analytics is not currently activated on this site. Before enabling optional analytics, we intend to provide appropriate notice and choices and update this policy to describe the analytics practices then in use.

Retention and security

We retain information only as long as reasonably necessary for the purposes described in this policy, including legal, accounting, security, and recordkeeping needs. We use reasonable administrative and technical safeguards, but no method of transmission or storage is completely secure.

Your choices

You may unsubscribe at any time using the link in any marketing email. Depending on where you live, you may also have rights to request access to, correction of, or deletion of personal information, or to appeal a decision about a request. Contact us to submit a request. We may need to verify your identity before completing it.

Children's privacy

This website is intended for adults age 18 and older. We do not knowingly collect personal information from children.